Refund Policy
At UStech 24/7, we are committed to providing excellent computer services and support. In cases where you may need reimbursement for services rendered, our Refund Policy outlines the process and conditions for such requests.
Refunds services
Eligibility
- Refunds will be considered in the following situations:
- Payment was made for a service that was not delivered as expected.
- The services provided were either inadequately explained or not fully detailed.
Requests for refunds must be submitted within 15 days from the date of service.
How to Request a Refund
To initiate a refund, please contact our customer service department via email at info@ustech247.com. Kindly provide information about the services received and the reason for your refund request.
Refund Process
- Once we receive your request, we will assess it for eligibility.
- If approved, refunds will be processed using the original payment method within 7 business days.
- If your request is denied, we will provide a detailed explanation for our decision.
Non-refundable Services
Please note that certain services and products offered by UStech 24/7, may not be eligible for refunds. Examples include :
- Downloadable software or digital products.
- Services provided after a refund request.
- Services terminated due to a violation of our Terms of Service.